DRIVER’S COMMUNICATION CULTURE WITH ROAD USERS
Keywords:
communication culture, driver professionalism, speech etiquette, moral values, politeness, emotional control, interpersonal skills, professional ethics, social responsibility, road safety.Abstract
This section explores the essential principles of drivers’ communication culture and its impact on professional ethics and road safety. It examines the significance of moral values, etiquette, and effective interpersonal interaction in shaping drivers’ professional behavior. The study highlights how speech culture, emotional control, and the appropriate use of professional terminology reflect a driver’s professionalism and competence. Particular attention is given to the psychological aspects of communication, the importance of politeness, respect, and self-discipline in social interaction, and the ability to maintain composure in challenging situations. Drawing on philosophical and historical insights, the section emphasizes that the development of a driver’s communication culture is not only a professional requirement but also a moral and social responsibility that contributes to harmony, safety, and mutual respect among all road users.
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