BOSHQARUV MULOQOTINING PSIXOLOGIK XUSUSIYATLARI VA BOSHQARUV MULOQOTINING TURLARI.
Keywords:
Zamonaviy rahbar, ritual, monologik, dialogik, yarim yopiq, menejment muloqot, gumanistik, tranzaksiya.Abstract
Ijtimoiy-psixologik nuqtai nazardan idrok etish bir qator o‘ziga xos xususiyatlarga ega. Xususan, muloqot bo‘yicha sheriklar tomonidan bir-birlari haqidagi g‘oyalarni shakllantirish jarayonida yuzaga keladigan bir qator hodisalar idrok jarayonining an’anaviy tavsifi doirasiga mos kelmaydi, chunki nafaqat tasvirni shakllantirish - idrok, balki boshqa odamni anglash, bilish ham sodir bo‘ladi. Shu munosabat bilan muloqotning perseptiv funksiyasi nafaqat idrok bilan cheklanib qolmaydi, balki boshqa bir qator bilish jarayonlarini o‘z ichiga oladi: aqliy operatsiyalar, xotira, shuningdek hissiyotlar. Boshqa odamni bilish, tushunish uchun muloqot mavzusi uning fikrlari, niyatlari, qobiliyatlari, his-tuyg‘ulari, munosabatlari, shuningdek ularni sherik sifatida bog‘laydigan munosabatlar haqida fikr yaratishga intiladi
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